Copyright © 2010 by General Talent LLC. All rights reserved. US Patents 7,191,176; 7,519,594; 7,822,634 B2 and other patents pending.

  1. BulletApply rational, rigorous and objective thought

  2. BulletUse correct organizing principles and framing

  3. BulletSee the insights of others

  4. BulletSee underlying causes

  5. BulletEvaluate from both parties perspectives

  1. BulletAllow thinking short-cuts or shallow thinking

  2. BulletLet emotions distort perspectives

  3. BulletUse one-sided, self-centered, non-"we" thinking

  4. BulletBe without alternate options and choice

  5. BulletPermit the presence of assumptions

  1. BulletConduct in neutral, undistracted setting

  2. BulletListen well

  3. BulletBe articulate

  4. BulletBe empathetic

  5. BulletThink creatively

  6. BulletBe reasonable

  7. BulletBe authentic

  8. BulletExtend respect

  1. BulletBully and exert power-plays (subtle or overt)

  2. BulletPlay unconstructive games

  3. BulletBe passive aggressive

  4. BulletBe self-centered

  5. BulletBe without alternate options and choice

  6. BulletPermit the presence of assumptions

  1. BulletDefine the positives needing to be added

  2. BulletDefine the negatives needing to be removed

  3. BulletDefine each party's accountabilities for all areas of improvements

  4. BulletBe explicit and complete

  5. BulletBe realistic

  6. BulletGet both party's requirements

  7. BulletGain both party's acceptance of each item

  1. BulletRely on optimism

  2. BulletBe vague, unclear or incomplete

  3. BulletLeave imbalanced accountabilities

  4. BulletPermit absence of choice

  5. BulletBe without alternate options and choice

  6. BulletPermit the presence of assumptions

  1. BulletProvide peak performance to the other party (as defined by the other party, not you)

  2. BulletBe accountable

  3. BulletExpect accountability

  4. BulletAddress shortcomings immediately

  5. BulletContinuously improve

  6. BulletRelentlessly innovate and collaborate

  7. BulletRemain vigilant and attentive

  8. BulletHave QR dialog periodically

  1. BulletBecome complacent or apathetic

  2. BulletHave an entitlement point of view

  3. BulletBe inauthentic in rpCamera input

  4. BulletBe uninformed

  5. BulletBe unresponsive

  6. BulletReturn to the suboptimal

  7. BulletFail to act or remedy in a timely manner

  8. BulletBe without alternate options and choice

  9. BulletPermit the presence of assumptions

Elli’s Notes (from Work’s a We Thing)

Universal Work Role Framework